Q . How to install your windows? Is there any difference as Local?Do you have installers or send installation team to Project site? FIVESTEEL: FIVESTEEL Team know well the windows/Doors installation for Brick wall, brick venner, steel construction, concrete wall. We can provide you installation solution or installation guide. Q .What about your packages ? What can you do for me If the windows were damaged when I open the container ? FIVESTEEL: Our Package are wooden frame+air bubble or Cardboard packaging.If the windows were damaged when you received,Please send us photo and we will replace you new one freely. Q .What will you do if sending me the Wrong windows? FIVESTEEL: FIVESTEEL will send you the Shop Drawing to confirm the windows Drawing before production. if send you the wrong windows, FIVESTEEL will replace you a new one freely Q . This is my first time to import windows/Doors, I don’t know how to import? FIVESTEEL: Don't worry, we can do the FOB or CIF price Q: Can you accept you OEM or ODM? FIVESTEEL: Yes,We can produce products according to customer’s requirements and accept customized design. Thanks for being interested in FIVESTEEL products and services.
Welcome to contact FIVESTEEL team if you need any assistance.